Osticom offers a full 30 day money back guarantee. No questions asked. If you are not happy for any reason, cancel your ositcom.net service within 30 days of sign up and your full setup fee and monthly costs will be refunded. The only exception to a refund, is if you violate ositcom.net Terms of Service(TOS). Violations of the TOS usually are due to spamming, hacking, and illegal content. Your account can be canceled ONLY by submitting secure service cancellation from . Other methods of cancellation are not valid.